General Guidelines for Documents submission and collection
9 June 2022
To ensure a smooth experience, kindly note the following:
1- Ensure compliance with the consulate working hours to submit or receive documents (advertised on the website) noting that no document will be processed outside these times.
2- Ensure having all the required documents before coming to the consulate (check the Consular Services).
3- Ensure having the exact amount of fees in cash.
4- Provide copies for the submitted documents.
5- Make sure to keep the collection card/receipt received when submitting your application and present it to collect your document.
6- Kindly don’t request any employee to complete the application file on your behalf under any circumstance.
7- For DHL Service: complete the process and pay the required DHL fees online to DHL, and bring the DHL documents with the application file (Check DHL details under Lebanese Passport or Travel documents Timeline of Issuance).
8- An adult must be receiving in person the Lebanese passport or the new Palestinian travel document. However, one of the parents may receive the minor's passport/Document. The old passport or document must be brought to be cancelled.
9- You can always check our website for the latest announcements.